FAQs

General Questions

A credit union is a cooperative, not-for-profit financial institution organized to promote thrift and provide credit to members. It is member-owned and controlled through a board of directors elected by the membership. The board serves on a volunteer basis and may hire a management team to run the credit union. The board also establishes and revises policy, sets dividend and loan rates, and directs certain operations. The result: members are provided with a safe, convenient place to save and borrow at reasonable rates at an institution which exists to benefit them, not to make a profit.

Most financial institutions are owned by stockholders, who own a part of the institution and intend on making money from their investment. A credit union doesn't operate in that manner. Rather, each credit union member owns one "share" of the organization. The user of credit union services is also an owner, and is even entitled to vote on important issues, such as the election of member representatives to serve on the board of directors.

The first credit union cooperatives started in Germany over a century ago. Today, credit unions are found everywhere in the world. The credit union movement started in this country in Manchester, New Hampshire. There, the St. Mary's Cooperative Credit Association, a church-affiliated credit union, opened its doors in 1909. Today, one in every three Americans is a credit union member.

The primary purpose in furthering their goal of service is to encourage members to save money. Another purpose is to offer loans to members. In fact, credit unions have traditionally made loans to people of ordinary means. Credit unions can charge lower rates for loans (as well as pay higher dividends on savings) because they are nonprofit cooperatives. Rather than paying profits to stockholders, credit unions return earnings to members in the form of dividends or improved services.

Other Questions

Yes. All savings accounts are insured up to $100,000 by the NCUA, the National Credit Union Administration, an agency of the federal government.

A credit union exists to serve a specific group of people, such as a group of employees or the members of a professional or religious group. This is called a "field of membership." The field of membership may include where they live, where they work, or their membership in a social or economic group. Learn more about Electric Cooperatives FCU's field of membership.

Never give your personal information to people you do not know 2. Don’t be taken in by e-mail phishing scams asking for personal or financial information 3. Know who you are dealing with before providing personal information to mail order, telephone, or internet merchants. 4. Keep your passwords secure especially if you have roommates, employ outside help, or are having work done in your home. 5. Shred financial documents and paperwork with personal information before discarding 6. Review your bank statement monthly and your credit report annually

The mission of the Electric Cooperatives Federal Credit Union, a financial cooperative, is to provide sound competitive financial services to those individuals who are associated with the Electric Cooperatives of Arkansas.


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Mailing Address: P.O. Box 194208, Little Rock, AR  72219